» by Randy Knowles May 12, 2012 at 7:49 pm » Comments (0)

Hello everyone, Many of my computer repair jobs involve the hard drive in one way or another. Lately I've been seeing about three hard drive failures per week. In a previous ...more »

» by Randy Knowles May 5, 2012 at 12:04 pm » Comments (0)

Hello everyone, I got a computer from a client yesterday and when I started to repair it, I couldn't access hardly any of the tools in Control Panel (Windows XP). I ...more »

» by Randy Knowles April 8, 2012 at 3:22 pm » Comments (0)

  Hello everyone, In the past year and a half or so I’ve repaired over 350 computers. In this series I’m describing the very repair tools that I use daily. If you ...more »

» by Randy Knowles April 5, 2012 at 7:59 pm » Comments (1)

Hello everyone, Every time I install an Operating System, I also have to install several drivers. A driver is a software program that runs (drives) a hardware device. Think of it as ...more »

» by Randy Knowles April 1, 2012 at 12:26 pm » Comments (1)

Hello everyone, I'll be presenting at the Cumberland Plateau PC Users Group on Monday, April 16. If you're in the area please stop by. I ...more »

» by Randy Knowles March 31, 2012 at 11:13 pm » Comments (1)

Hello everyone A client gave me an old computer that would not boot up. The monitor screen was absolutely dead, totally black, no BIOS screen, nothing (I was using my own ...more »

» by Randy Knowles March 6, 2012 at 8:47 pm » Comments (1)

Hello everyone, I have run into this situation twice in the past week: Both people had signed up for Comcasts XFINITY Extreme 50 High Speed Internet (50 Mbps download speed), but neither ...more »

» by Randy Knowles February 26, 2012 at 12:21 pm » Comments (2)

Hello everyone, I love routers! Do you really know all that your router can do? A modern router has multiple "cool" functions that many people don't realize? Many of my elderly ...more »

» by Randy Knowles February 10, 2012 at 10:43 pm » Comments (1)

  Hello everyone In the past year and a half or so I’ve repaired over 350 computers. In this series I’m describing the very repair tools that I use daily. If you ...more »

» by Randy Knowles February 4, 2012 at 1:25 pm » Comments (0)

Hello everyone, I really never thought I'd be writing a post about dial-up access, but here I am! A nice lady called me the other day and asked me if I ...more »