» by Randy Knowles May 12, 2012 at 7:49 pm » Comments (0)

Hello everyone, Many of my computer repair jobs involve the hard drive in one way or another. Lately I've been seeing about three hard drive failures per week. In a previous ...more »

» by Randy Knowles April 5, 2012 at 7:59 pm » Comments (1)

Hello everyone, Every time I install an Operating System, I also have to install several drivers. A driver is a software program that runs (drives) a hardware device. Think of it as ...more »

» by Randy Knowles March 31, 2012 at 11:13 pm » Comments (1)

Hello everyone A client gave me an old computer that would not boot up. The monitor screen was absolutely dead, totally black, no BIOS screen, nothing (I was using my own ...more »

» by Randy Knowles March 6, 2012 at 8:47 pm » Comments (1)

Hello everyone, I have run into this situation twice in the past week: Both people had signed up for Comcasts XFINITY Extreme 50 High Speed Internet (50 Mbps download speed), but neither ...more »

» by Randy Knowles February 26, 2012 at 12:21 pm » Comments (2)

Hello everyone, I love routers! Do you really know all that your router can do? A modern router has multiple "cool" functions that many people don't realize? Many of my elderly ...more »

» by Randy Knowles November 27, 2011 at 3:20 pm » Comments (0)

Hello everyone, Wireless printer won't connect? My computer repair partner came across this situation the other day, and this is what he found: A client said that she could not print to ...more »

» by Randy Knowles October 29, 2011 at 12:28 pm » Comments (0)

    Hello everyone, In the past year and a half or so I've repaired over 300 computers. In this series I'm describing the very repair tools that I use daily. If you ...more »

» by Randy Knowles October 22, 2011 at 9:37 pm » Comments (0)

  Hello everyone, An elderly couple asked me to order them a new computer to replace their nine year old Compaq desktop (Windows XP, pentium 4 cpu, 512 MB of RAM). I ...more »

» by Randy Knowles October 13, 2011 at 12:42 pm » Comments (0)

Hello everyone, Every Sunday I peruse through the hhgregg (appliances & electronics megastore) insert that is in the local newspaper. This past Sunday the insert showed a total of 28 different ...more »

» by Randy Knowles October 12, 2011 at 2:04 pm » Comments (2)

Hello everyone, The very first thing that I do when I repair a computer is to check the state of the Hard Drive. I didn't always do this and I had ...more »