» by Randy Knowles November 27, 2011 at 3:20 pm » Comments (0)

Hello everyone, Wireless printer won't connect? My computer repair partner came across this situation the other day, and this is what he found: A client said that she could not print to ...more »

» by Randy Knowles October 29, 2011 at 12:28 pm » Comments (0)

    Hello everyone, In the past year and a half or so I've repaired over 300 computers. In this series I'm describing the very repair tools that I use daily. If you ...more »

» by Randy Knowles October 22, 2011 at 9:37 pm » Comments (0)

  Hello everyone, An elderly couple asked me to order them a new computer to replace their nine year old Compaq desktop (Windows XP, pentium 4 cpu, 512 MB of RAM). I ...more »

» by Randy Knowles October 13, 2011 at 12:42 pm » Comments (0)

Hello everyone, Every Sunday I peruse through the hhgregg (appliances & electronics megastore) insert that is in the local newspaper. This past Sunday the insert showed a total of 28 different ...more »

» by Randy Knowles October 12, 2011 at 2:04 pm » Comments (0)

Hello everyone, The very first thing that I do when I repair a computer is to check the state of the Hard Drive. I didn't always do this and I had ...more »

» by Randy Knowles September 24, 2011 at 7:24 pm » Comments (0)

Hello everyone, The other day a client wanted me to diagnose her Dell Latitude D620 laptop. Her screen images were very fuzzy and blurry, and she asked me to take a ...more »

» by Randy Knowles August 13, 2011 at 10:14 pm » Comments (0)

Hello everyone, It absolutely drives me crazy when I'm typing along only to find out that I have the CAPS LOCK on. My USB connected keyboard has a blue light to ...more »

» by Randy Knowles August 1, 2011 at 2:43 pm » Comments (0)

Hello everybody, In part 1 of this series I talked about my four favorite junk file cleaners. In this post I would like to tell you about a tool that literally ...more »

» by Randy Knowles July 26, 2011 at 12:13 pm » Comments (0)

Hello everyone, Where would a plumber be without his plumbing tools? Where would a carpenter be without his woodworking tools? And where would I be without my computer repair technician tools? In ...more »

» by Randy Knowles July 14, 2011 at 8:48 pm » Comments (0)

Hello everyone, Here is what just happened today: I got a desktop dropped off at the shop which had a problem of shutting itself down after about 5 to 10 minutes. I checked ...more »