» by Randy Knowles February 4, 2012 at 1:25 pm » Comments (0)

Hello everyone, I really never thought I'd be writing a post about dial-up access, but here I am! A nice lady called me the other day and asked me if I ...more »

» by Randy Knowles November 16, 2011 at 11:15 am » Comments (1)

Hello everyone, In the past year and a half or so I’ve repaired over 300 computers. In this series I’m describing the very repair tools that I use daily. If you ...more »

» by Randy Knowles August 13, 2011 at 10:14 pm » Comments (0)

Hello everyone, It absolutely drives me crazy when I'm typing along only to find out that I have the CAPS LOCK on. My USB connected keyboard has a blue light to ...more »

» by Randy Knowles June 22, 2011 at 10:20 am » Comments (0)

Hello everyone, I see it all of the time. A clients hard drive will no longer boot up into the Operating System and panic sets in! When I go to ...more »

» by Randy Knowles June 18, 2011 at 2:16 pm » Comments (0)

Hello everyone, I see it all of the time. A clients hard drive will no longer boot up into the Operating System and panic sets in! When I go to their ...more »

» by Randy Knowles May 18, 2011 at 12:40 pm » Comments (0)

Hello everyone, I got a laptop yesterday from a client and when I turned it on, up popped another rogue security application. I can't remember the exact name of the phony ...more »

» by Randy Knowles May 15, 2011 at 2:06 pm » Comments (0)

  Hello everyone, Many of my clients get really nervous when a sudden pop-up appears on their computer screen. It seems that more and more these pop-ups claim to be free antivirus ...more »

» by Randy Knowles May 11, 2011 at 8:04 am » Comments (0)

Hello everyone, I got a computer today that was infected with the nasty Windows Recovery virus (Windows Recovery makes your files and folders disappear so that you think they have been ...more »

» by Randy Knowles May 4, 2011 at 2:54 pm » Comments (0)

  Hello everyone, Many of my elderly clients still use and love Windows XP. They want to try out the new Windows 7, but they are afraid of the learning curve thinking ...more »

» by Randy Knowles March 12, 2011 at 12:41 pm » Comments (0)

            Hello everyone, The other day I picked up a computer from a client that had a bad hard drive. The 500GB hard drive was failing fast and I wanted to ...more »