» by Randy Knowles July 2, 2017 at 10:16 pm » Comments (7)

Hello everyone, The great majority of my customers live in a resort/retirement community here in central Tennessee. Since they are older, they don't like change just for change's sake. Most of ...more »

» by Randy Knowles June 6, 2017 at 10:22 pm » Comments (164)

Hello everyone, I have a wonderful mid-2011 iMac that I really like. Two days ago we had severe thunderstorms here in Tennessee and there were several power outages. The following day ...more »

» by Randy Knowles February 28, 2015 at 1:19 pm » Comments (0)

Hello everyone, A client gave me a Dell 660s Windows 8.1 desktop that would not boot. It was stuck in an automatic repair loop, but nothing was being repaired. Just for good ...more »

» by Randy Knowles April 19, 2014 at 10:22 am » Comments (6)

Hello everyone, I got a call the other day from a frantic client. He was an experienced artist and he could not logon to his Windows account. His user account was ...more »

» by Randy Knowles July 25, 2013 at 3:15 pm » Comments (0)

Hello everyone, The other day a client gave me her Windows Vista laptop that was in very bad shape. After a quick diagnosis it was apparent that the machine needed a ...more »

» by Randy Knowles May 30, 2013 at 5:58 pm » Comments (201)

Hello everyone, I'm not one for crazy fixes, but this is what just happened to me: I picked up a Dell Inspiron M5030 laptop from a client a couple of days ago. ...more »

» by Randy Knowles March 12, 2013 at 3:36 pm » Comments (2)

Hello everyone, In the past year and a half or so I’ve repaired over 350 computers. In this series I’m describing the very repair tools that I use daily. If you ...more »

» by Randy Knowles December 13, 2012 at 9:27 pm » Comments (0)

Hello everyone, Guest post today by fellow computer repair tech and security guru Brian Meyer. Brian's Select Real Security website is full of Windows security information, as well as some awesome ...more »

» by Randy Knowles September 21, 2012 at 10:01 pm » Comments (1)

Hello everyone, In the past year and a half or so I’ve repaired over 350 computers. In this series I’m describing the very repair tools that I use daily. If you ...more »

» by Randy Knowles July 18, 2012 at 9:18 am » Comments (76)

Hello everyone, Update: I have a more recent FBI MoneyPak removal post here (another variant of the virus). A client called me today with a machine (Windows 7) infected with the FBI ...more »