» by Randy Knowles April 5, 2012 at 7:59 pm » Comments (1)

Hello everyone, Every time I install an Operating System, I also have to install several drivers. A driver is a software program that runs (drives) a hardware device. Think of it as ...more »

» by Randy Knowles April 1, 2012 at 12:26 pm » Comments (1)

Hello everyone, I'll be presenting at the Cumberland Plateau PC Users Group on Monday, April 16. If you're in the area please stop by. I ...more »

» by Randy Knowles March 31, 2012 at 11:13 pm » Comments (1)

Hello everyone A client gave me an old computer that would not boot up. The monitor screen was absolutely dead, totally black, no BIOS screen, nothing (I was using my own ...more »

» by Randy Knowles March 6, 2012 at 8:47 pm » Comments (58)

Hello everyone, Note: Part 2 (October 2014) of this post can be found here. Part 3 (June 2015) can be found here. I have run into this situation twice in the past ...more »

» by Randy Knowles February 26, 2012 at 12:21 pm » Comments (2)

Hello everyone, I love routers! Do you really know all that your router can do? A modern router has multiple "cool" functions that many people don't realize? Many of my elderly ...more »

» by Randy Knowles February 10, 2012 at 10:43 pm » Comments (3)

  Hello everyone In the past year and a half or so I’ve repaired over 350 computers. In this series I’m describing the very repair tools that I use daily. If you ...more »

» by Randy Knowles February 4, 2012 at 1:25 pm » Comments (0)

Hello everyone, I really never thought I'd be writing a post about dial-up access, but here I am! A nice lady called me the other day and asked me if I ...more »

» by Randy Knowles January 20, 2012 at 11:01 pm » Comments (1)

Hello everyone, In the past year and a half or so I’ve repaired over 350 computers. In this series I’m describing the very repair tools that I use daily. If you ...more »

» by Randy Knowles January 3, 2012 at 11:08 am » Comments (3)

                      Hello everyone, In the past year and a half or so I’ve repaired over 350 computers. In this series I’m describing the very repair tools that I use daily. If ...more »

» by Randy Knowles December 23, 2011 at 1:33 pm » Comments (0)

Hello everyone, Merry Christmas! My wife and I were in Indiana last Christmas visiting my sister, her husband and the entire family. My brother-in-law was having problems with his computer and ...more »