» by Randy Knowles May 15, 2011 at 2:06 pm » Comments (0)

  Hello everyone, Many of my clients get really nervous when a sudden pop-up appears on their computer screen. It seems that more and more these pop-ups claim to be free antivirus ...more »

» by Randy Knowles May 11, 2011 at 8:04 am » Comments (1)

Hello everyone, I got a computer today that was infected with the nasty Windows Recovery virus (Windows Recovery makes your files and folders disappear so that you think they have been ...more »

» by Randy Knowles April 30, 2011 at 12:13 pm » Comments (0)

  Hello everyone, One of the most common complaints that I hear from my clients is that of a poor Wi-Fi Internet connection. There are many possible factors that could be causing ...more »

» by Randy Knowles April 12, 2011 at 7:55 am » Comments (0)

Hello everyone, The other day I picked up a six year old computer from a client. The computer would not boot and it was obvious that the SATA hard drive was ...more »

» by Randy Knowles April 8, 2011 at 7:38 pm » Comments (1)

Hello everyone, I went to a clients house today and she told me that her XP computer was not receiving the monthly Microsoft updates (usually sent out by Microsoft on the ...more »

» by Randy Knowles March 22, 2011 at 6:03 pm » Comments (0)

Hello everyone, In part 1 of this series I discussed how I teach the major hardware components, and in part 2 I talked about teaching software. In this part 3 I ...more »

» by Randy Knowles March 12, 2011 at 12:41 pm » Comments (0)

            Hello everyone, The other day I picked up a computer from a client that had a bad hard drive. The 500GB hard drive was failing fast and I wanted to ...more »

» by Randy Knowles February 22, 2011 at 12:05 pm » Comments (5)

Hello everyone, Every time you connect to a wireless network (your home, the local wi-fi cafe, your neighbor), Windows adds that location to a list of wireless networks. The list is ...more »

» by Randy Knowles January 18, 2011 at 6:27 pm » Comments (0)

Hello everyone, In this previous post I explained how I teach the major hardware components of a computer. Today I would like to tell you how I teach/explain computer software. At ...more »

» by Randy Knowles January 11, 2011 at 1:02 pm » Comments (17)

Hello everyone, I love to repair computers, but what I really love is to teach others how to understand/repair computers. I attempt to simplify any kind of explanation so that even ...more »